Terms & Conditions

These terms and conditions apply to the use of this website and to enquiries made through this website.

By using this website or contacting us about our services, you agree to these terms.

1. About us

This website is operated by DojoSites Lancashire.

Contact: tj@dojositeslancashire.co.uk
Website: lancswebdesign.co.uk

2. Use of this website

You may use this website for lawful purposes only.

You must not:

• use this website in a way that breaks any law or regulation;
• attempt to gain unauthorised access to the website, server, or related systems;
• copy, reproduce, or misuse any content from this website without permission;
• submit false, misleading, harmful, or spam content through any form.

We may suspend or block access to the website if we believe it is being misused.

3. Website content

The content on this website is provided for general information only. We try to keep it accurate and up to date, but we do not guarantee that all information will always be complete, accurate, or current.

Nothing on this website is professional legal, financial, or tax advice.

4. Our services

DojoSites Lancashire provides web design and related digital services.

Any service, price, timescale, or deliverable discussed through this website is not binding unless confirmed in writing by us.

A contract for services will only be formed when we confirm the agreed scope of work, price, and payment terms in writing.

5. Quotes and pricing

Quotes are based on the information available at the time they are given.

Unless stated otherwise, quotes are valid for 30 days.

We may charge extra if:

• you request additional work;
• the project scope changes;
• you delay the project or fail to provide required information;
• third-party costs are added, such as hosting, domains, plugins, stock images, software, or paid tools.

6. Payments

Payment terms will be agreed in writing before work begins.

We may require a deposit before starting work.

Invoices must be paid by the due date shown on the invoice.

If payment is late, we may pause work, withhold delivery, or remove access to unpaid work until payment is received.

7. Client responsibilities

You agree to provide any information, content, images, access details, approvals, and feedback reasonably needed to complete the work.

You are responsible for making sure that any content you provide is accurate, lawful, and does not infringe anyone else’s rights.

You are responsible for reviewing and approving work before it is published.

8. Revisions and changes

The number of revisions included will be agreed before the project starts.

Additional revisions, changes, or new requests outside the agreed scope may be charged separately.

9. Project timescales

We will aim to meet agreed timescales, but timescales are estimates unless we confirm otherwise in writing.

We are not responsible for delays caused by:

• late payments;
• delayed feedback or approval;
• missing content or information;
• third-party services;
• issues outside our reasonable control.

10. Third-party services

Some websites may use third-party services such as hosting providers, domain registrars, plugins, analytics tools, payment processors, email platforms, or booking systems.

We are not responsible for faults, downtime, price changes, policy changes, or data issues caused by third-party services.

You are responsible for complying with any third-party terms that apply to services you use.

11. Ownership and intellectual property

Unless agreed otherwise in writing:

• you own the final website content and design once full payment has been received;
• we retain ownership of any unpaid work;
• we retain ownership of our pre-existing tools, processes, templates, know-how, and reusable code;
• third-party assets remain subject to their own licences.

You must not use, copy, transfer, or publish unpaid work without our permission.

12. Website launch and ongoing support

Once a website is approved and launched, the project will be treated as complete unless we agree ongoing support or maintenance in writing.

We are not responsible for maintaining, updating, backing up, securing, or monitoring your website unless this is part of a paid ongoing service.

13. Cancellation

You may cancel a project by telling us in writing.

If you cancel after work has started, you may still need to pay for work already completed, time spent, third-party costs, and any non-refundable expenses.

If you are a consumer buying online, by phone, or away from business premises, you may have a 14-day cancellation right. If you ask us to start work during this period, you may have to pay for work completed before cancellation, and you may lose the right to cancel once the service has been fully performed.

14. Consumer rights

Nothing in these terms affects any rights you have under UK consumer law.

15. Limitation of liability

We do not exclude or limit liability where it would be unlawful to do so.

To the fullest extent allowed by law, we are not liable for:

• loss of profits, sales, business, revenue, or goodwill;
• loss of data;
• website downtime;
• search engine ranking changes;
• third-party service issues;
• indirect or consequential loss.

Our total liability for any claim will not exceed the amount you paid us for the relevant service, unless the law says otherwise.

16. Links to other websites

This website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of third-party websites.

17. Privacy

Your use of this website is also covered by our Privacy Policy.

18. Changes to these terms

We may update these terms from time to time. The latest version will be published on this page.

19. Governing law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the courts of England and Wales, unless the law gives you the right to bring a claim somewhere else.